REFUND MANAGEMENT, RECONSIDERED

You built
the value.
Keep more of it

App Store refund responses for iOS and macOS developers. Connect your apps once. Refoid sends your configured responses and tracks Apple’s decisions. No server or SDK required.

Explore the demo Find your plan
No success fees No server to maintain
Your revenue, in focusAUTOMATED FLOW
CONSUMPTION_REQUEST APP STORE
FocuslyAnnual subscription
$39.99
Apple notification Verified
Transaction Matched
Owner preference Prefer decline
Response accepted by AppleAutomatic retry within the deadline
Refund declinedConfirmed by Apple
Every step in one timeline↗
BUILT FOR THE PEOPLE
BEHIND THE APPS
iOS & macOS
Official Apple APIs
Your whole portfolio
An email for every decline
LESS FRICTION · MORE CLARITY

Refunds happen.
Busywork doesn’t have to.

You should be building your next release,
not piecing together your last refund

One home for every app

Your requests, responses, and outcomes.
Together, without the spreadsheet archaeology.

FocuslyDeclined by Apple
FFormaAwaiting Apple
DDaylightResponse sent
Illustrative applications and outcomes

Every response.
Clear and traceable.

Signed Apple data. Your response preference.
The exact payload. Apple decides.

Verified Apple notifications
Production and Sandbox status
No inflated recovery claims
FROM REQUEST TO RESOLUTION

A better response.
Without another daily task.

APPLE APP STORE
01

Connect your app

Add the App Store key and paste one generated webhook into Production, Sandbox, or both. No backend work is needed.

02

Let Refoid respond

We verify each Apple request, match its signed transaction, send the configured response, and retry temporary failures automatically

03

See what happened

Follow the exact payload and Apple’s final decision in the timeline. Get an email when a refund is declined.

We help you make your case. Apple makes the call. No promised approval rates. Just a better process.

A SMALL BILL · A CLEAR DEAL

More apps.
Not more surprises

Your choice of billing. No cut of your revenue.

Indie

For your next big thing

—/ month

Loading prices from Paddle…

5 apps1 developer account500 responses / month$3,000 refund value / month
  • Automated Apple responses
  • Full response timeline
  • Email for every confirmed decline
  • CSV export
  • No success fee

Growth

THE SWEET SPOT

For a growing app portfolio

—/ month

Loading prices from Paddle…

20 apps3 developer accounts2,500 responses / month$15,000 refund value / month
  • Automated Apple responses
  • Full response timeline
  • Email for every confirmed decline
  • CSV export
  • No success fee

Studio

For teams building at scale

—/ month

Loading prices from Paddle…

Unlimited appsUnlimited developer accounts10,000 responses / monthUnlimited refund value / month
  • Automated Apple responses
  • Full response timeline
  • Email for every confirmed decline
  • CSV export
  • No success fee

Prices and tax estimates come from Paddle for your location. The final total is confirmed at checkout using your billing details. App, response-count and refund-value allowances reset monthly in UTC.
Paddle collects your email securely during checkout. Your workspace is activated after Paddle confirms the subscription.

A FEW THINGS, CLEARED UP

Fair questions.
Straight answers.

Built around how refunds actually work

Who is Refoid for?

Refoid is for iOS and macOS developers and teams managing App Store in-app purchases and subscriptions. It handles refund response infrastructure for one app or a portfolio, without a Refoid SDK or a server of your own. It is not a service for consumers requesting refunds.

Does Refoid decide which refunds get declined?

Apple makes every final refund decision. Refoid verifies each request, matches its signed App Store transaction, sends the configured response, and records Apple’s outcome. We never promise a decline rate or treat an accepted response as a refund declined.

What do I need to connect my app?

An App Store Server API key and App Store Server Notifications V2. Paste the generated Refoid webhook into App Store Connect for Production, Sandbox, or both. No Refoid SDK or customer backend is required.

Will I hear about successful declines?

Yes. You can receive an email for each confirmed Apple refund decline, with the application, transaction amount, and a link to its history. Notifications are included in every plan and can be disabled in your workspace.

What does unlimited applications mean?

The Studio plan has no application-count limit. It includes 10,000 refund requests per month across your portfolio. Studio has no refund-value limit. Application counts, response counts, and monthly refund value are separate allowances.

Is the process automatic?

Yes. Once the Apple connection is verified, Refoid receives refund requests, queues eligible responses, retries temporary errors within Apple’s 12-hour window, and records the final decision. Expired deadlines and plan limits remain visible. Apple can decide either way.

How do monthly limits work?

Limits cover the purchase value of responses we start processing, not money recovered. Each purchase counts once per UTC calendar month; retries are free. Non-USD purchases use a recorded exchange rate. At the limit, new responses wait for an upgrade while Apple notifications and outcomes continue to be recorded. No automatic overage charges.

How does annual billing work?

Pay once a year and save 30% compared with 12 monthly payments. App allowances stay the same and response and refund-value limits still reset every UTC calendar month.

Can I change or cancel my subscription?

Preview a plan change in Billing before confirming. Upgrades and downgrades take effect immediately with Paddle calculating the charge or credit for unused time. A credit is not an automatic cash refund. Cancel in Manage subscription to stop renewal at the end of the paid period.

Can I subscribe today?

Choose a monthly or annual plan to start through Paddle. Your workspace is created only after Paddle confirms the subscription, then you receive a secure activation link by email.

FOR APP STORE DEVELOPERS

Our blog

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BUILD GREAT APPS. WE’LL HELP WITH THE REFUNDS.

Less refund noise.
More room to build.

Take a look inside

Explore the demo. See every step.